Outbound Call Center Agent

3 days ago


Fort Worth, Texas, United States KYYBA Full time
About the Position

We are seeking a highly motivated Outbound Call Center Agent - Accounts Receivable to join our team at Kyyba. As a key member of our collections team, you will be responsible for reaching out to customers to collect outstanding balances and negotiate payment plans.

Key Responsibilities
  • Contact customers via phone to discuss outstanding balances and negotiate payment plans
  • Document all interactions with customers, including payments received and actions taken
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on industry trends and best practices in collections and customer service

We offer a competitive salary of $55,000 - $70,000 per year, depending on experience, as well as opportunities for growth and development within the company.

Requirements
  • HS Diploma or GED required; Bachelor's Degree preferred
  • 1-2 years' experience in Customer Service and/or Collections environment preferred


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