Customer Service Representative

5 days ago


Reston, Virginia, United States Talent Tigers Full time
Job Overview

Talent Tigers is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Greeting and Engaging Customers

Provide a warm and welcoming experience for customers, making them feel valued and appreciated.

Responding to Customer Inquiries

Answer customer questions and concerns in a timely and professional manner, ensuring that their needs are met and exceeded.

Order Preparation and Fulfillment

Assist customers in preparing their orders, ensuring that all details are accurate and complete.

Work Area Maintenance

Maintain a clean and organized work area, adhering to company standards and expectations.

Conflict Resolution

Respond to customer complaints in a friendly and professional manner, resolving issues in a timely and satisfactory manner.

Requirements
  • Positive Attitude

Exhibit a friendly and approachable demeanor, even in challenging situations.

Reliability and Punctuality

Demonstrate a strong commitment to meeting scheduling commitments and deadlines.

Problem-Solving Skills

Utilize effective problem-solving skills to address customer concerns and resolve issues efficiently.

Effective Communication

Communicate clearly and effectively with customers, ensuring that their needs are met and exceeded.

What We Offer

Talent Tigers offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources necessary to succeed in their roles.

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.



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