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Documentation Specialist Senior
1 month ago
At General Dynamics Information Technology, we are seeking a highly skilled Documentation Specialist Senior to join our team. As a key member of our team, you will be responsible for preparing and maintaining systems, programming, and operations documentation, procedures, and methods.
Key Responsibilities:- Prepare and/or maintain systems, programming, and operations documentation, procedures, and methods, including user manuals and reference manuals.
- Maintain a current internal documentation library.
- Provide or coordinate special documentation services as required.
- Responsible for the preparation, review, revision, and maintenance of technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Write and edit technical documentation for all project hardware and software, including installation, configuration, and how-to documentation.
- May need to create standardized and update templates for Standard Operating Procedures (SOPs), Tactics, Techniques, and Procedures (TTPs), produce implementation guides and end-user guides for capabilities, and provide field, data definition, and data flow documentation.
- Formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
- Writes technical copies for various types of documents for a program/project.
- Applies concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources.
- May produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
- Collaborates with Technical Subject Matter Experts (SMEs) to interpret and document engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer-related information.
- Researches and evaluates new concepts and processes to improve performance.
- Assists more junior-level technicians, specialists, and managers in their activities.
- Can perform all tasks of lower-level technicians, specialists, and/or managers.
- Provides guidance and direction to lower-level technicians, specialists, and managers.
- Works independently or leads teams preparing and maintaining highly complex systems, programming, and operations documentation, procedures, and methods.
- Provides expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract.
- Acts as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.
- Bachelor's degree with 12 years of experience or Master's degree with 10 years of experience.
- 5-8 years of related experience preparing and editing technical documentation.
- TS/SCI security clearance.
- Knowledge of the principles and practices involved in technical research, writing, and editing.
- Knowledge of and ability to use various word-processing and desktop publishing software applications.
- Knowledge of the organization's products and services, customer requirements, purpose, and structure of required documentation, and end-user's level of understanding.
- Effective communications skills.
- Experience with Microsoft Office Suite.
- Desired certifications: Certified Professional Technical Communicator and ITIL 2011.
- 401K with company match.
- Comprehensive health and wellness packages.
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities, including paid education and certifications.
- Cutting-edge technology you can learn from.
- Rest and recharge with paid vacation and holidays.