Patient Billing Coordinator

3 days ago


Phoenix, Arizona, United States The Center for Orthopedic and Research E Full time
Join Our Team: Patient Account Representative

About Us:
The Center for Orthopedic Research and Education is a renowned healthcare institution committed to delivering top-notch patient care. With a focus on innovation and excellence, we strive to provide an exceptional experience for our patients.

Compensation: $18-$20 per hour

Job Summary:
This role involves providing exceptional customer service to patients, addressing their billing and account queries, and ensuring timely resolution of issues. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Duties and Responsibilities:
* Respond to patient inquiries and resolve issues promptly and professionally.
* Assist patients with billing and account questions, providing accurate information and guidance.
* Analyze accounts for errors or discrepancies, taking corrective action to ensure proper claims processing and payment posting.
* Collaborate with insurance companies, collection agencies, and internal departments to optimize reimbursement rates.
* Foster effective relationships with clinics, coworkers, and other departments to ensure seamless communication and collaboration.

Requirements:
* Minimum of two to three years of experience in billing or collections in a physician clinic or hospital environment.
* High school diploma/GED or equivalent working knowledge preferred.
* Strong knowledge of medical billing and collection policies and procedures, ICD, and CPT coding.
* Proficiency in Windows-based programs and ability to learn new software quickly.

Benefits Package:
* Competitive health and welfare benefits.
* HSA with qualifying HDHP plans with company match.
* 401k plan after 6 months of service with company match (part-time employees included).
* Employee assistance program available 24/7 to provide support.
* Opportunities for professional growth and development.

Recognition and Awards:
The Center for Orthopedic Research and Education has received numerous accolades, including being ranked the #1 Orthopedic Practice, #1 Healthiest Healthcare Employer, and #3 Best Healthcare Workplace Culture by Ranking Arizona.

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