Customer Service Lead

2 weeks ago


Saint Augustine Beach, Florida, United States Circle K Full time
Lead Customer Service Representative

At Circle K, we're looking for a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our service team, you'll be responsible for providing exceptional customer service, resolving customer issues, and leading by example.

Key Responsibilities:
  • Provide prompt and courteous customer service, ensuring a positive experience for every customer
  • Train and develop new Customer Service Representatives to ensure they have the skills and knowledge needed to succeed
  • Perform shift supervision, ensuring the store is running smoothly and efficiently
  • Complete all store merchandise build-to's, ensuring accurate inventory levels
  • Process grocery orders and deliveries, ensuring timely and accurate fulfillment
  • Receive and verify vendor deliveries, ensuring quality and accuracy

We're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. If you're a natural leader with excellent communication skills and a customer-centric approach, we'd love to hear from you.


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