Operations Manager

9 hours ago


Secaucus, New Jersey, United States Rent The Runway Full time
{"title": "Operations Manager", "description": "About Us

Rent the Runway is a pioneering fashion company that's transforming the way we get dressed. As a leader in the $2.4 trillion fashion industry, we're committed to making fashion more joyful, sustainable, and financially savvy. Our mission is to provide a shared closet experience that's accessible to everyone, and we're looking for talented individuals to join our team.

About the Job

We're seeking an experienced Operations Manager to lead our Dream Fulfillment Centers. As a key member of our team, you'll be responsible for guiding and developing teams, motivating and mentoring Process Assistants and Associates, and ensuring safety, production, cost, and quality are at the forefront of all decision-making.

Key Responsibilities:
  • Actively run shifts with safety, quality, production, and cost at the forefront of all decision-making
  • Enforce safety guidelines, cleanliness, and security standards
  • Implement weekly schedules and manage labor budgets
  • Maintain strong working knowledge of processes and policies
  • Focus on team and department growth and development
  • Recruit, screen, and select talent at the Process Assistant levels
  • Communicate feedback to improve the operation and employee experience
  • Execute and present quarterly projects that meaningfully improve the business
Requirements:
  • Bachelor's degree
  • 2+ years of experience leading people and teams, ideally in Operations, Warehouse, Manufacturing, or Retail settings
  • Desire to learn, grow, and be developed to the next level
  • Ability to give and receive constructive feedback, including disciplinary action conversations
  • Confidence to speak in front of large groups
  • Flexibility to work flex shifts, hours, nights, and weekends as business dictates
  • Strong written and verbal communication skills; bilingual in Spanish is a plus
  • Ability to operate with a sense of urgency and attention to detail
  • A positive, "can-do" attitude that seeks solutions
  • Intermediate to advanced computer skills (e.g., spreadsheet software, PowerPoint/Slides) as well as the ability to operate warehouse tools (e.g., scanner, ladder, warehouse software)
Benefits:
  • Paid Time Off, including vacation, paid bereavement, and family sick leave
  • Universal Paid Parental Leave for both parents + flexible return to work program
  • Paid Sabbatical after 5 years of continuous service
  • Exclusive employee subscription and rental discounts
  • Comprehensive health, vision, dental, FSA, and dependent care from day 1 of employment
  • 401k match
  • Company-wide events and outings

Rent the Runway is an equal opportunity employer. We prohibit discrimination against any applicant or employee based on any legally-recognized basis.

", "lang_code": "en-US"}

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