Dock Operations Manager

4 days ago


Secaucus, New Jersey, United States Empire Office Full time
About Empire Office

Empire Office is a leading commercial furniture dealer with over 78 years of experience and a team of over 435 full-time employees across the country. We are a trusted partner for architects, designers, brokers, craftsmen, and manufacturers, delivering proven workspace solutions that address business challenges and activate brands.

Job Overview

We are seeking a skilled Dock Supervisor to join our team at our Secaucus location. This role oversees all dock operations, ensuring the smooth flow of goods in and out of the warehouse, and maintains a safe and efficient working environment.

Key Responsibilities
  • Shipping and Receiving: Ensure that all inbound and outbound shipments are handled efficiently and accurately. Direct the loading and unloading of trucks, ensuring proper handling and safety procedures are followed. Address any issues that arise during the shipping and receiving process.
  • Team Management: Assign tasks to the dock staff, monitor their performance, and provide ongoing training and development opportunities. Promote a culture of safety and high performance within the team.
  • Inventory Management: Ensure that all incoming and outgoing shipments are verified for accuracy, including the correct identification of product pieces and parts. Work with the warehouse team to maintain accurate inventory records and resolve any discrepancies.
  • Safety and Compliance: Enforce all safety procedures on the dock, including the proper operation of equipment and the use of personal protective equipment (PPE). Conduct regular safety checks and address any hazards promptly.
  • Logistics and Scheduling: Work closely with other departments to schedule shipments and allocate resources effectively. Communicate with drivers and third-party logistics providers to ensure smooth operations.
  • Problem-Solving: Quickly address any operational challenges that arise, such as damaged goods, delays, or equipment malfunctions. Work proactively to minimize disruptions and maintain productivity on the dock.
  • Process Improvement: Identify opportunities to improve dock operations, including workflow efficiency, safety practices, and team performance. Implement process improvements as needed to enhance overall productivity.
  • Equipment Maintenance: Maintain all material handling equipment logs and service records.
  • Warehouse Maintenance: Ensure the warehouse is always clean and orderly.
  • Workload Management: Monitor workloads and forecast labor requirements for warehouse duties.
Qualifications
  • Experience: Experience in dock operations, warehouse supervision, or a related field, preferably within the commercial furniture industry.
  • Leadership Skills: Strong leadership skills with the ability to manage, motivate, and develop a team.
  • Organizational Skills: Excellent organizational and multitasking abilities, with a focus on accuracy and efficiency.
  • Problem-Solving Skills: Problem-solving skills, with the ability to handle operational challenges in a fast-paced environment.
  • Communication Skills: Effective communication skills, capable of coordinating with multiple departments and external partners.
  • Safety Knowledge: In-depth knowledge of safety regulations and procedures specific to dock and warehouse environments.
  • Technical Skills: Proficiency in using warehouse management systems and other relevant software.
  • Equipment Operation: Skilled operator of warehouse material handling equipment.


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