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Logistics Operations Manager
2 months ago
Logistics Operations Supervisor
The Logistics Operations Supervisor plays a crucial role in overseeing the efficiency and development of the logistics team. This position entails training and mentoring staff, delegating tasks, and serving as a key resource for the team. The supervisor will also cultivate relationships with service providers and partners on a global scale, manage shipment bookings, ensure timely transfers, and support daily shipment operations.
Key Responsibilities
- Oversee warehouse operations including incoming receipts, outgoing shipments, and inventory management
- Drive process enhancements and standardization across all shifts
- Supervise logistics functions and maintain service quality
- Manage inventory levels and reconcile discrepancies with clients
- Monitor shipments, coordinate schedules, and liaise with clients
- Direct staff scheduling and maximize operational productivity
- Establish strong relationships with vendors, clients, and internal departments
- Address customer concerns and enhance operational efficiency
- Provide guidance and training to team members
- Ensure a safe and compliant working environment
- Participate in the recruitment and onboarding of new employees
- Assist with warehouse tasks as required
Qualifications
- Collaborative team member with a robust work ethic
- Focus on customer service and a commitment to growth
Preferred Skills
- Associate's Degree or equivalent professional experience
- 3-5 years of experience in freight forwarding
- 1-3 years of supervisory experience
- Prior experience in routing operations and workforce scheduling
- Strong attention to detail and effective time management
About AIT Worldwide Logistics
AIT Worldwide Logistics is a leading global freight forwarder dedicated to assisting businesses in expanding their market reach. With a commitment to fostering trusted partnerships and delivering tailored supply chain solutions, AIT serves a diverse array of industries. The company's extensive services encompass sea, air, ground, and rail transportation, customs clearance, warehouse management, and specialized services. AIT's global network and dedicated personnel ensure timely and cost-effective deliveries for clients worldwide.