Lead Service Ambassador
8 hours ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Lead Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, promoting club memberships, and building lasting relationships with our members.
Key Responsibilities- Represent the Fitness19 Brand: Provide outstanding customer service and ensure that our members have an exceptional experience at our club.
- Sell and Promote Club Memberships: Identify and pursue new sales opportunities, both within and outside the club, to achieve individual and team sales goals.
- Prospect for New Members: Develop and implement strategies to attract new members and increase club revenue.
- Achieve Sales Goals: Meet or exceed individual and team sales targets, while maintaining a high level of customer satisfaction.
- Build Rapport with Members: Establish and maintain strong relationships with our members, understanding their needs and preferences to provide personalized service.
- Stay Knowledgeable about Club Services: Familiarize yourself with all club services, programs, and products, and participate in ongoing training to stay up-to-date on new offerings.
- Contribute to Club Cleanliness: Participate in team cleans and maintain a spotless facility, ensuring a clean and safe environment for our members.
- Previous Sales Experience: A proven track record of sales success, preferably in a customer-facing role.
- Entrepreneurial Spirit: A self-motivated and driven individual who is comfortable working in a fast-paced environment.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with members, colleagues, and management.
- Enthusiasm and Energy: A positive and energetic attitude, with a passion for health and fitness.
- Team Player: A collaborative and supportive team member who is willing to work towards common goals.
- Strong Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Availability: Willingness to work a variety of shifts, including mornings, evenings, weekends, and holidays.
Our mission is to help build healthy bodies, lives, families, and communities through fitness. We are dedicated to providing a supportive and motivating environment that helps our members achieve their health and wellness goals. At Fitness 19, we believe that everyone deserves access to a high-quality fitness experience, and we are committed to delivering exceptional service and support to our members.
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