Lead Service Ambassador

8 hours ago


Claremont, United States Fitness 19 Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Lead Service Ambassador. As a key member of our team, you will be responsible for providing exceptional customer service, promoting club memberships, and building lasting relationships with our members.

Key Responsibilities
  • Represent the Fitness19 Brand: Provide outstanding customer service and ensure that our members have an exceptional experience at our club.
  • Sell and Promote Club Memberships: Identify and pursue new sales opportunities, both within and outside the club, to achieve individual and team sales goals.
  • Prospect for New Members: Develop and implement strategies to attract new members and increase club revenue.
  • Achieve Sales Goals: Meet or exceed individual and team sales targets, while maintaining a high level of customer satisfaction.
  • Build Rapport with Members: Establish and maintain strong relationships with our members, understanding their needs and preferences to provide personalized service.
  • Stay Knowledgeable about Club Services: Familiarize yourself with all club services, programs, and products, and participate in ongoing training to stay up-to-date on new offerings.
  • Contribute to Club Cleanliness: Participate in team cleans and maintain a spotless facility, ensuring a clean and safe environment for our members.
Requirements
  • Previous Sales Experience: A proven track record of sales success, preferably in a customer-facing role.
  • Entrepreneurial Spirit: A self-motivated and driven individual who is comfortable working in a fast-paced environment.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with members, colleagues, and management.
  • Enthusiasm and Energy: A positive and energetic attitude, with a passion for health and fitness.
  • Team Player: A collaborative and supportive team member who is willing to work towards common goals.
  • Strong Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Availability: Willingness to work a variety of shifts, including mornings, evenings, weekends, and holidays.
About Fitness 19

Our mission is to help build healthy bodies, lives, families, and communities through fitness. We are dedicated to providing a supportive and motivating environment that helps our members achieve their health and wellness goals. At Fitness 19, we believe that everyone deserves access to a high-quality fitness experience, and we are committed to delivering exceptional service and support to our members.


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