Enterprise Account Lead
2 days ago
As an Enterprise Account Lead for Middle East & Africa at SpaceX, you will be responsible for managing a portfolio of enterprise customers, owning the interface from contract signature onwards, including onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue.
Key Responsibilities- Act as the primary point of contact for a portfolio of enterprise customers, delivering impeccable customer service, efficient acknowledgement and resolution of issues, and building relationships to identify requirements and manage expectations.
- Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development required to maintain and grow our enterprise business.
- Retain and grow the value of MEA accounts in both hardware and service revenue, and act as an extreme owner of assigned accounts to realize forecasted revenue on or ahead of schedule.
- Identify and lead implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the customer experience, or scale the business while balancing resources and headcount.
- Bachelor's degree in engineering or business, or high school diploma/equivalency certificate and 2+ years of professional experience.
- 2+ years of consulting or project management experience, and 1+ year experience in a customer-facing role.
- Significant knowledge or experience in one of the following industries: Reseller, Maritime, Aviation, Mobile Backhaul, Satellite Communications.
- Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer.
- Significant technical knowledge of Starlink or telecommunications in at least one key area.
- Demonstrated ability to turn customer feedback into actionable, smart improvements.
- Excellent written and verbal communication skills, including ability to craft and present professional presentations.
- Excellent empathy, active listening, and resiliency skills.
- Ability to read contract documents and discern requirements and deliverables.
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts.
- Availability and willingness to travel as needed to customer sites/meetings.
Base salary is $90,000.00-$125,000.00 per year, and you may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.
You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
-
Enterprise Account Lead
3 weeks ago
Redmond, Washington, United States Space Exploration Technologies Corp. Full timeJob Title: Starlink Enterprise Account LeadAt SpaceX, we are seeking a highly motivated and experienced Starlink Enterprise Account Lead to join our team. As a key member of our Starlink Enterprise Account Management team, you will be responsible for managing a portfolio of enterprise customers, owning the interface from contract signature onwards, including...
-
Enterprise Account Lead
4 days ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadJoin SpaceX, a pioneering space exploration company, as an Enterprise Account Lead in the Middle East and Africa region. This role offers a unique opportunity to be part of a dynamic team that is shaping the future of space travel and satellite communications.Job Summary:We are seeking an experienced Enterprise Account Lead...
-
Enterprise Account Lead
4 weeks ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadJoin SpaceX, a pioneering company in space technology, as an Enterprise Account Lead. This role is a key part of our Starlink team, responsible for managing and growing our enterprise customer base in the Middle East and Africa region.Responsibilities:Act as the primary point of contact for a portfolio of enterprise...
-
Enterprise Account Lead
1 day ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadJoin SpaceX as an Enterprise Account Lead and play a key role in driving the growth of our Starlink business in the Middle East and Africa region.Job Summary:We are seeking an experienced Enterprise Account Lead to manage a portfolio of high-value customers in the MEA region. The successful candidate will be responsible for...
-
Enterprise Account Lead
3 weeks ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadJoin SpaceX, a pioneering company in space technology, as an Enterprise Account Lead in the Asia Pacific region. This role is a key part of our Starlink team, responsible for delivering exceptional customer service and driving business growth in the APAC market.Responsibilities:Act as the primary point of contact for a...
-
Enterprise Account Lead
2 days ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account Lead - LATAMAt SpaceX, we are seeking an experienced Enterprise Account Lead to join our Starlink team in LATAM. As a key member of our sales team, you will be responsible for managing a portfolio of enterprise customers, delivering exceptional customer service, and driving revenue growth in the region.Responsibilities:Act as...
-
Enterprise Account Lead
1 month ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadAt SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As an Enterprise Account Lead, you'll play a critical role in driving our Starlink business forward in the Asia Pacific region.Responsibilities:Act as the primary point of contact for a portfolio of enterprise customers, owning...
-
Enterprise Account Lead
4 days ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account Lead - Asia PacificJoin SpaceX, a pioneering space exploration company, as an Enterprise Account Lead - Asia Pacific. This role is a key part of our Starlink team, responsible for managing and growing our enterprise customer base in the Asia Pacific region.Responsibilities:Act as the primary point of contact for a portfolio of...
-
Enterprise Account Lead
4 weeks ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account LeadAt SpaceX, we're pushing the boundaries of what's possible in space exploration and development. As an Enterprise Account Lead, you'll play a critical role in driving our growth and success in the Middle East and Africa region.Job Summary:We're seeking a highly motivated and experienced Enterprise Account Lead to join our...
-
Enterprise Account Lead
2 days ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account Lead - Asia PacificJoin SpaceX, a pioneering company in the space industry, as an Enterprise Account Lead - Asia Pacific. In this role, you will be responsible for managing a portfolio of enterprise customers in the Asia Pacific region, providing exceptional customer service, and driving revenue growth.Key Responsibilities:Act...
-
Enterprise Account Manager
3 weeks ago
Redmond, Washington, United States Space Exploration Technologies Corp. Full timeJob Title: Starlink Enterprise Account LeadAt SpaceX, we're revolutionizing the way people connect to the internet. As a Starlink Enterprise Account Lead, you'll be the primary point of contact for our growing base of enterprise customers in the LATAM region.Your key responsibilities will include:Delivering exceptional customer service, including efficient...
-
Enterprise Account Manager
3 days ago
Redmond, Washington, United States Space Exploration Technologies Corp. Full timeJob Title: Starlink Enterprise Account LeadAt SpaceX, we're pushing the boundaries of space exploration and development. As a Starlink Enterprise Account Lead, you'll play a critical role in driving the growth of our enterprise business in the Asia Pacific region.Responsibilities:Act as the primary point of contact for a portfolio of enterprise customers,...
-
Enterprise Account Manager
4 weeks ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account ManagerJoin SpaceX, a pioneering space exploration company, as an Enterprise Account Manager and play a key role in driving the growth of our Starlink business in the Middle East and Africa region.About the Role:We are seeking an experienced Enterprise Account Manager to lead our efforts in developing and managing strategic...
-
Enterprise Account Manager
4 days ago
Redmond, Washington, United States Space Exploration Technologies Corp. Full timeJob Title: Starlink Enterprise Account LeadAt SpaceX, we're revolutionizing the way people connect to the internet. As a Starlink Enterprise Account Lead, you'll play a critical role in delivering exceptional customer experiences and driving business growth in the LATAM region.Responsibilities:Act as the primary point of contact for a portfolio of enterprise...
-
Enterprise Account Manager
4 weeks ago
Redmond, Washington, United States SpaceX Full timeJob Title: Enterprise Account ManagerJoin SpaceX, a pioneering space exploration company, as an Enterprise Account Manager and play a key role in driving the growth of our Starlink business in the Middle East and Africa region.About the Role:We are seeking an experienced Enterprise Account Manager to lead our efforts in developing and managing strategic...
-
Enterprise Account Manager
55 minutes ago
Redmond, Washington, United States SpaceX Full timeJob DescriptionAs a key member of the Starlink Enterprise Accounts team, you will play a critical role in developing and managing a team that delivers exceptional customer experiences at scale. Your primary responsibility will be to manage enterprise contracts, driving revenue growth while minimizing the input required by the team.The Enterprise Account...
-
Enterprise Account Manager
4 days ago
Redmond, Washington, United States SpaceX Full timeEnterprise Account ManagerJoin SpaceX, a pioneering space exploration company, as an Enterprise Account Manager. This role is a key part of our Starlink team, responsible for developing and managing a team that delights enterprise customers at scale.Key Responsibilities:Manage enterprise contracts to drive revenue growth and minimize input required by the...
-
Redmond, Washington, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Principal Product Manager to lead the development and delivery of our Kuiper Enterprise Service Delivery solutions. As a key member of our team, you will be responsible for defining and executing the product strategy, working closely with cross-functional teams to drive innovation and growth.Key...
-
Redmond, Washington, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Principal Product Manager to lead the development and delivery of our Kuiper Enterprise Service Delivery plan. As a key member of our team, you will be responsible for driving worldwide customer engagements, partner adoption, and scale through internal AWS/external 3P programs and mechanisms.Key...
-
Redmond, Washington, United States Amazon Full timeJob DescriptionProject Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). The mission is to bring fast, affordable broadband to unserved and underserved communities around the world.The Project Kuiper team is looking for a Principal Product Manager with experience managing a...
