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Hotel Safety Specialist

2 months ago

Baltimore, Maryland, United States Four Seasons Hotels Limited Full time
About the Role

As a Security Officer at Four Seasons Hotels Limited, you will play a vital role in ensuring the safety and security of our guests, employees, and property. Your primary responsibility will be to actively participate in the day-to-day security operations of the hotel, patrolling the interior and exterior to prevent and respond to any security incidents.

Key Responsibilities
  • Patrol the hotel premises to prevent and detect any security breaches or incidents.
  • Investigate crimes committed against the hotel, guests, and employees, documenting all incidents and taking necessary actions to prevent future occurrences.
  • Assist disabled guests and provide support in emergency situations.
  • Implement all policies, procedures, and instructions regarding security and safety, ensuring compliance with federal and local laws and regulations.
  • Assist hotel staff in handling unusual guest or employee problems, such as disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance, and natural disasters.
  • Take an active role in the implementation of the hotel's fire plan, including the General Communication Center, the Command Post, all technical equipment, and the roles each employee/manager plays.
  • Assist in training related to the hotel's emergency procedures and control the key lock system, alarm system, and fire protection system.
  • Make recommendations to the Director of Security in security-related matters and respond properly in any hotel emergency or safety situation.
Benefits
  • Competitive salary and wages
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • 401(k) retirement plans