Customer Experience Representative

7 days ago


Marquand, Missouri, United States Bath Experts Full time

At Bath Experts, we are seeking a highly motivated and energetic individual to join our team as a Call Center Representative. As a key member of our sales team, you will be responsible for creating positive customer experiences to drive sales and promote our company.


About the Role:

This is a hybrid role that offers schedule flexibility and the opportunity to work from home. You will be responsible for engaging with prospective clients, communicating the value of our products and services, and handling a high volume of inbound and outbound calls.


Key Responsibilities:
  • Engage with prospective clients to set appointments for our sales team
  • Communicate the value of our products and services to educate prospective clients
  • Handle a high volume of inbound and outbound calls to meet performance goals
  • Follow our designated sales process for appointment setting
  • Provide exceptional customer service to ensure a positive experience for prospective clients

Requirements:
  • High School diploma or equivalent required
  • 1+ year of call center experience required
  • Experience with Marketsharp CRM a plus
  • Ability to work independently in a fast-paced environment
  • Excellent communication and phone skills
  • Positive attitude and energy
  • Task-oriented and driven to meet and exceed goals

Why Work at Bath Experts?

Bath Experts is a home improvement company specializing in the transformation of residential bathtub and shower spaces. We are committed to delivering a world-class experience for our customers and being the best employer in the home improvement industry.


We offer top-of-the-industry compensation packages, comprehensive benefits, and a commitment to giving back to our local charities. If you are a motivated and energetic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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