Surgical Scheduling Coordinator
1 week ago
Position Summary: The Surgical Scheduling Coordinator plays a crucial role in managing the surgical schedule for a team of orthopedic surgeons. This position involves meticulous coordination of various pre-operative and post-operative tasks to ensure seamless patient care.
Key Responsibilities:
- Oversee the scheduling of surgeries for multiple orthopedic surgeons, ensuring all pre-operative requirements are met, including consultations, imaging, and clearances.
- Communicate effectively with patients regarding their eligibility for surgical procedures and relay necessary information.
- Collaborate with vendor representatives to arrange for required surgical equipment and supplies.
- Prepare and organize all necessary documentation, including surgery orders and patient packets.
- Manage incoming calls, ensuring effective communication and transfer of information to relevant departments.
- Facilitate the scheduling of urgent or last-minute surgical cases in collaboration with healthcare providers.
- Maintain accurate consult information and assist in the rounding process for surgical teams.
- Ensure timely communication of patient information to mid-level providers for pre-operative visits.
- Coordinate post-operative appointments and follow-up care for patients.
- Manage the collection and organization of pre-operative lab results for physician review.
- Assist the workers' compensation department by providing necessary information for authorization processes.
- Prepare surgical charts and assist in the setup for clinic patients.
- Handle the fax queue and maintain accurate medical records.
- Engage in daily communication with physicians and mid-level providers to ensure continuity of care.
- Foster positive relationships with surgical facilities and the joint center to streamline processes.
- Work closely with the insurance department to manage authorizations and financial agreements related to surgeries.
- Utilize electronic health record systems to access and manage patient information efficiently.
- Distribute daily staffing and surgical lists to relevant personnel.
- Perform additional duties as assigned by supervisors or healthcare providers.
Preferred Skills:
- Exceptional customer service abilities.
- Strong teamwork and collaboration skills.
- Proficient in multitasking and managing competing priorities.
- Excellent verbal and written communication capabilities.
- Positive demeanor and cooperative attitude towards colleagues and patients.
- Commitment to maintaining a professional image for the organization.
- Ability to navigate various computer systems and office equipment.
- Independent problem-solving skills.
- Detail-oriented with strong organizational skills.
- Ability to thrive in high-pressure environments.
- Effective prioritization of tasks based on urgency.
- Demonstrated initiative and reliability.
- Adherence to professional conduct standards.
- Self-driven with minimal supervision required.
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