Surgical Scheduling Coordinator
2 weeks ago
Position Summary: The Surgery Scheduler plays a crucial role in managing the surgical schedule for a team of orthopedic surgeons. This position requires exceptional organizational skills and the ability to communicate effectively with patients and medical staff.
Key Responsibilities:
- Oversee the scheduling of surgeries for multiple orthopedic surgeons, ensuring all pre-operative requirements are met.
- Inform patients about their surgical candidacy and relay necessary information regarding their procedures.
- Collaborate with vendor representatives to arrange for required surgical equipment.
- Prepare and organize all necessary documentation, including surgery orders and patient packets.
- Handle incoming calls, providing assistance and transferring calls as needed.
- Coordinate last-minute surgery additions with healthcare providers and facilities.
- Maintain accurate communication of consult information to medical providers and manage patient rounding lists.
- Facilitate the scheduling of post-operative appointments for patients.
- Ensure timely processing of pre-operative lab results and documentation.
- Assist the workers' compensation department by providing necessary information for authorization processes.
- Organize charts and prepare for surgeries in the clinic.
- Manage the fax queue and maintain medical records efficiently.
- Engage in daily communication with physicians and mid-level providers.
- Foster strong working relationships with surgical facilities regarding case management.
- Work closely with the insurance department to manage surgical authorizations and financial agreements.
- Utilize PACS and CERNER systems to access and manage patient information.
- Maintain and distribute daily staffing and surgery lists.
- Perform additional duties as assigned by supervisors or medical providers.
Preferred Skills:
- Exceptional customer service abilities.
- Strong teamwork orientation.
- Proficient in multitasking and managing priorities.
- Excellent verbal and written communication skills.
- Positive attitude and professionalism in interactions with all stakeholders.
- Ability to navigate various computer applications and office equipment.
- Independent problem-solving capabilities.
- Detail-oriented with strong organizational skills.
- Ability to thrive in high-pressure environments.
- Self-motivated and dependable in job performance.
- Adherence to professional conduct standards.
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