Front Office Coordinator
4 days ago
- Greet patients and visitors upon arrival, utilizing Creating SMILES philosophies and AIDET principles.
- Assist patients with check in/check out.
- Schedule appointments.
- Verify accurate patient demographic information with each visit.
- Enter data into electronic health record and electronic billing system.
- Answer telephone within three (3) rings and direct calls per practice protocol.
- Enter hospital charges into electronic billing system with 100% accuracy and within timelines established.
- Balance payments received daily.
- Assess patient's eligibility for referral by verifying coverage with payer prior to initiating referral.
- Document eligibility in the electronic health record per practice protocol.
- Identify and document network providers for appropriate referral.
- Notify provider when no provider in network is available.
- Complete paperwork and documentation for authorized referrals within two (2) business days.
- Enter referrals into electronic health record within two (2) business days of receiving request from provider.
- Assist patients, per practice protocol, in setting appointments for referred services.
- Assist patients, per practice protocol, who have emergencies or have self-referred without prior authorization.
- High School diploma or equivalent.
- One year of related experience in an office setting.
- Ability to provide excellent customer service, act in a professional manner, type, file, use a multi-line telephone, computer, fax, and copier.
We are seeking a highly skilled and detail-oriented Front Office Specialist to join our team at Texas Children's Hospital. As a Front Office Specialist, you will be responsible for coordinating and performing various administrative tasks, including scheduling appointments, verifying patient information, and answering phone calls.
You will work closely with our healthcare team to ensure seamless patient care and maintain accurate records. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
", "Why Work with Us": "Why Work with UsAt Texas Children's Hospital, we are committed to providing exceptional patient care and creating a positive work environment for our employees. As a Front Office Specialist, you will have the opportunity to work with a talented team of healthcare professionals and contribute to the success of our organization.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about delivering excellent patient care and working in a dynamic healthcare environment, we invite you to join our team.
", "What We Offer": "What We OfferWe offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
Our employees also enjoy access to our on-site fitness center, employee discounts, and a variety of other perks and benefits.
", "How to Apply": "How to ApplyTo apply for this exciting opportunity, please submit your resume and cover letter to our online application portal.
We look forward to reviewing your application and discussing this opportunity further.
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