Accounts Receivable Clerk
4 weeks ago
We are seeking a highly organized and detail-oriented Accounts Receivable Clerk to join our team at the Biltmore Hotel. As a key member of our accounting department, you will be responsible for managing wholesale and corporate billing, conducting collections on past due accounts, and providing excellent customer service to our guests.
Key Responsibilities- Manage wholesale and corporate billing, ensuring accurate and timely processing of invoices and payments
- Conduct collections on past due accounts, maintaining aging reports and communicating with guests to resolve outstanding balances
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a professional and timely manner
- Assist with additional duties as assigned, including preparing and filing reports and maintaining accurate records
- High school diploma or equivalent; associate or bachelor's degree in accounting or related field preferred
- 1+ year(s) of experience in accounting, billing, collections, or customer service
- Proficient in Microsoft Office and accounting software
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in computer software and technology, with the ability to learn new systems and tools
This is a full-time position, working in a fast-paced and dynamic environment. The successful candidate will be required to work varying schedules, including weekends and holidays, and may be required to work overtime as needed.
The Biltmore Hotel is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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