Service Coordinator I Specialist

1 day ago

Scranton, Pennsylvania, United States Service Coordination Unlimited Inc Full time
Job Overview

Service Coordination Unlimited Inc is seeking a highly skilled Service Coordinator I to join our team. This role involves assessing, identifying, securing, and monitoring services for program participants based on their unique needs.

Key Responsibilities:

  • Assess and identify services required by program participants.
  • Secure and monitor services to ensure compliance with program requirements.
  • Provide participant support through various communication methods.
  • Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.
  • Document each visit and contact in a detailed and person-centered manner in all required systems.
  • Provide necessary training and support to participants and consumer employees in managing direct care services.
  • Maintain and utilize internal databases to track participant information and encounters.
  • Assist participants in obtaining Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.

Requirements:

  • Bachelor's degree in social work, psychology, or a related field (practicum experience is a plus).
  • At least three years of experience in a social service or healthcare-related setting (experience with people with disabilities or seniors and/or at least one year of LTSS, Service Coordination, or Case Management experience is preferred).
  • Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.
  • Proficient in using computer systems and technology relevant to the role.
  • Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.
  • Valid driver's license and dependable means of transportation. Must be able to travel throughout Lackawanna and surrounding counties.

Why Work with Us?

  • Make a real difference in the lives of individuals in your community.
  • Work with a team that values collaboration, inclusivity, and personal growth.
  • Opportunities for continuous learning and career advancement.
  • Competitive benefits package that supports your well-being.

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