Sales Associate I

5 days ago


Antioch, Illinois, United States ERMCO-ECI Antioch Full time

Overview:

The Sales Associate role at ERMCO-ECI Antioch is a dynamic position within the Sales Department. It involves coordinating accounts and liaising with customers to deliver sales support.

Responsibilities:

  • Process customer orders accurately, considering item descriptions, pricing, delivery dates, and PO numbers.
  • Collaborate with other departments to track production orders and shipping details. Keep customers informed about updates and potential delays.
  • Serve as a backup for counterpart at the ERMCO-ECI location in Tennessee.
  • Provide excellent customer service, responding to calls and questions in a professional, courteous, and timely manner.
  • Maintain and update contractual and daily pricing as directed.
  • Manage stress well and work effectively with others.
  • Take ownership of customer accounts, update server information, and ensure system compliance.
  • Perform additional duties as required or assigned.

Salary: Estimated $35,000 - $45,000 per year, depending on experience.

Benefits: Competitive benefits package, including health insurance, paid time off, and retirement plan.


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