Sales Representative

3 weeks ago


Antioch, Illinois, United States ERMCO-ECI Antioch Full time

About ERMCO-ECI Antioch

We are seeking a highly motivated Sales Associate to join our team in Antioch. As a dynamic position within the Sales Department, this role is responsible for coordinating accounts and liaising with customers and manufacturer's representatives to deliver both sales and technical service support.

Key Responsibilities:

  • Process customer orders with attention to detail, ensuring accuracy and timely delivery.
  • Collaborate with cross-functional teams to track production orders and shipping details, providing updates to customers as needed.
  • Act as a backup for counterpart at the ERMCO-ECI location in Greeneville, TN.
  • Provide exceptional customer service, answering calls and questions professionally and promptly.
  • Maintain and update contractual and daily pricing as directed.
  • Showcase stress management skills and ability to work well with others, essential functions of this position.
  • Take ownership of customer accounts, updating server information and ensuring system compliance while following filing and documentation procedures.

Qualifications:

  • High School Diploma required.
  • Strategic thinking and analytical skills necessary.
  • Ability to engage and work well with other departments.
  • Normal working conditions in an office setting with controlled temperature and low noise level.
  • This role requires highly repetitive tasks, concentration, and use of hands for typing and handling documents.
  • The employee must occasionally lift and/or move up to 10 pounds.

Salary Information:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. This estimate is based on industry standards and job requirements.



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