Night Audit Associate

2 weeks ago


Hampton, Virginia, United States Courtyard by Marriott Hampton Coliseum Central Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Audit Associate to join our team at Courtyard by Marriott Hampton Coliseum Central. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Reconcile daily activity and close all accounts in preparation for the new day
  • Process and verify all transactions, including guest charges, room assignments, and cash handling
  • Maintain accurate and up-to-date records of guest information, including check-in and check-out times, room assignments, and special requests
  • Communicate effectively with guests and team members to resolve any issues or concerns
  • Perform audits and reconciliations of all charges and postings
  • Run end-of-day reports and distribute to relevant departments
  • Verify package postings on house accounts and reconcile telephone calls and miscellaneous accounts
  • Maintain guest confidentiality and adhere to all company policies and procedures
Requirements
  • High School Graduate or General Education Degree (GED) or equivalent work experience
  • Computer skills, including Microsoft Office and hotel operating systems
  • Minimum of 1-2 years of experience in a similar position, preferably in a hotel or hospitality setting
  • Previous cash handling experience and knowledge of financial software
  • Excellent communication and problem-solving skills, with the ability to work well under pressure
  • Ability to stand and exert well-paced mobility for up to 8 hours in length, with occasional lifting and bending
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan and company-paid short- and long-term disability insurance
  • Travel discounts and opportunities for advancement and professional growth
  • A dynamic and supportive work environment, with a team-oriented culture


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