Service Coordinator Specialist

1 week ago


Dalton, Georgia, United States Material Handling Inc. Full time
Job Overview:
Maintain a pivotal role within Material Handling Inc. as a Customer Service and Support Coordinator, leveraging exceptional organizational skills to facilitate efficient rental operations, parts sales, and service technician coordination.

Rental Operations:
- Coordinate with customers to schedule rental deliveries and pickups
- Facilitate accurate documentation of rental agreements and equipment conditions

Parts Sales and Distribution:
- Identify and recommend suitable forklift parts to clients
- Manage inventory levels and coordinate supplier restocking for timely delivery

Service Technician Coordination:
- Conduct thorough inspections and diagnostic tests on various forklifts and material handling equipment
- Troubleshoot mechanical, electrical, and hydraulic issues

Customer Interaction:
- Serve as primary point of contact for rentals, parts inquiries, and service requests
- Collaborate with the sales team to identify potential upselling opportunities

The ideal candidate holds a high school diploma or equivalent, preferably with experience in customer service and knowledge of forklift parts.

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