Service Coordinator Specialist
1 week ago
Maintain a pivotal role within Material Handling Inc. as a Customer Service and Support Coordinator, leveraging exceptional organizational skills to facilitate efficient rental operations, parts sales, and service technician coordination.
Rental Operations:
- Coordinate with customers to schedule rental deliveries and pickups
- Facilitate accurate documentation of rental agreements and equipment conditions
Parts Sales and Distribution:
- Identify and recommend suitable forklift parts to clients
- Manage inventory levels and coordinate supplier restocking for timely delivery
Service Technician Coordination:
- Conduct thorough inspections and diagnostic tests on various forklifts and material handling equipment
- Troubleshoot mechanical, electrical, and hydraulic issues
Customer Interaction:
- Serve as primary point of contact for rentals, parts inquiries, and service requests
- Collaborate with the sales team to identify potential upselling opportunities
The ideal candidate holds a high school diploma or equivalent, preferably with experience in customer service and knowledge of forklift parts.
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