Service Manager

2 days ago


Rogers, Arkansas, United States Friendship Community Care Full time
Job Summary

We are seeking a highly skilled and dedicated Service Manager to join our team at Friendship Community Care. The successful candidate will be responsible for overseeing the development, implementation, and monitoring of Individual Service Plans/Plans of Care, as well as providing linkage with community resources and monitoring progress towards objectives.

The ideal candidate will have a strong background in human services, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Develop and implement Individual Service Plans/Plans of Care
  • Provide linkage with community resources
  • Monitor progress towards objectives
  • Conduct on-site visits
  • Review and respond to audits
  • Ensure compliance with CARF, DDS, and PASSE requirements
  • Complete weekly and quarterly reports
  • Conduct daily, weekly, and monthly peer audits
Requirements
  • Bachelor's degree in a human services-related field
  • 2+ years of experience in a case management or human services role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

Please note that this job description is not intended to be all-inclusive, and the employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.



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