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Automotive Service Specialist
2 months ago
Ken Garff Automotive Group is seeking a skilled Automotive Service Specialist who embodies our core values of respect, intelligence, excellence, honesty, and teamwork.
We have established a comprehensive reward and recognition program tailored for you, known as ProTech.
Does the idea of regular rewards for performance and tenure, predictable salary increases, efficiency bonuses, quarterly tool allowances, and being treated with respect resonate with you? Our ProTech initiative is designed to acknowledge your hard work and contributions.
Join us and experience the ProTech difference
Program Overview:
ProTech Program
Qualifications:
- 2 to 3 years of experience as an automotive technician is preferred
- ASE or dealership manufacturer certifications are a plus
- Your work should reflect accuracy, creativity, and good judgment
- Excellent manual dexterity, patience, and attention to detail are essential
- A collaborative and approachable demeanor with a focus on skill-based tasks
- Must be at least 18 years old and authorized to work in the U.S.
- High School Diploma or equivalent is required
- Ability to read and understand job-related instructions and information, both electronic and paper-based
- A valid in-state driver's license with a clean driving record, in accordance with company standards
Why Choose Us:
- Paid training, certifications, and opportunities for career advancement
- 1:1 Technician to Parts Counter ratio for easy access to information
- Paid Time Off starting from your first week, along with a 401k plan with company matching
- Maternity and Paternity leave options
- Comprehensive Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance coverage
- Year-end bonus program for all employees (Garff Giveback)
- A positive workplace culture with great colleagues
- Employee discounts on vehicle purchases, parts, services, and more
- Annual Red Wing boot program for work boot replacements
Key Responsibilities:
- Execute efficient and expert work on repair orders, adhering to dealership, state, and factory standards; stay updated on all factory technical bulletins.
- Address customer concerns with diagnosis, repair, and quality control to meet 'Fixed First Visit' expectations.
- Conduct the KG Electronic Multi-Point Inspection on every vehicle; promptly inform the Service Advisor of any additional issues or time requirements.
- Master our Dealer Management System (Reynolds) for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
- Maintain accountability for all dealership-owned tools and ensure cleanliness in the workspace and customer vehicles, adhering to our 'leave no trace' standard.
We are an Equal Opportunity Employer.
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