Customer Service Representative

2 days ago


North Berwick, Maine, United States The Sherwin-Williams Company Full time
Job Title: Retail Customer Service Specialist

This is an exciting opportunity to join The Sherwin-Williams Company as a Retail Customer Service Specialist. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Provide top-notch customer service to retail and wholesale customers, ensuring their needs are met and exceeded.
  • Work closely with customers to determine their needs and recommend the right products and services.
  • Process sales transactions accurately and efficiently, adhering to company policies and procedures.
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis.
  • Maintain a clean and organized store environment, including stocking shelves and setting up displays.
  • Load and unload delivery trucks, and assist with making deliveries as needed.
  • Stay up-to-date on product knowledge and features, and maintain a high level of product knowledge.
Requirements:
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous experience selling paint and paint-related products.
  • Ability to read, write, comprehend, and communicate in more than one language.


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