IOT Support Specialist

5 days ago


Lehi, Utah, United States INSPYR Solutions Full time
Job Description:

We are seeking a highly skilled Senior Developer to join our team at Inspyr Solutions. As a Senior Developer, you will work closely with the development and support teams to resolve customer issues and provide technical resolution to software and application issues.

This role requires 5+ years of experience working in PHP, Golang, Java, or Python, as well as experience with SQL based database technologies (SQL, MySQL, Postgres) and web technologies such as HTTP requests, JSON, etc. You should also have experience with debugging code & fixing issues, as well as Tier 3 support function.

Key Responsibilities:
  • Resolve customer issues and provide technical resolution to software and application issues.
  • Handle difficult or complex problems faced by customers during onboarding or production.
  • Develop database scripts, application code in Java and create utilities to fix priority issues.
  • Diagnose problems with databases, including performance issues, configuration issues, and data integrity issues.
  • Root cause analysis of production issues and implementation of resolution.
  • Work with integration partners to resolve any handshake related issues.
  • Assist appropriate initial setups with integration partners.
  • Train and help build expertise in support teams on latest engineering enhancements and be a bridge across groups.
  • Assists in hardware issue analysis for items escalated by Tier 2 support teams.
  • Support metric driven measurements.
  • Other duties as assigned.

What We Offer:
  • $80K to $85K salary
  • Opportunity to work with cloud technologies in a multi-tier and massively parallel infrastructure
  • Become an expert in IOT devices
  • Be a part of a dynamic team at Inspyr Solutions


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