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Strategic Transformation Lead

2 months ago

California, United States Clutch Full time
About the Role

We are seeking a highly skilled Strategic Transformation Lead to join our team at Clutch. As a key member of our Professional Services team, you will report to the Director, Project Management Office.

Job Summary

The Strategic Transformation Lead will play a critical role in client-facing projects for the State of California, supporting key initiatives. Your primary responsibility will be to create, facilitate, and implement organizational change management strategies and plans that drive desired results and outcomes.

Key Responsibilities
  • Create a Change Management Strategic Plan, identifying key stakeholders and setting clear goals for the strategic plan.
  • Develop a Program-level Readiness Plan and checklist to support change management with the client.
  • Work with the client to develop a uniform message on change for the organization, identify and address sources of resistance to change.
  • Conduct a Change Impact Assessment to assess how the change impacts various aspects of the organization.
  • Provide coaching and support for organization members facing obstacles with change, work with stakeholders to build buy-in.
  • Serve as the key advisor to senior most leaders.
  • Document the change process, including lessons learned, outcomes, and challenges.
  • Provide regular reports to client leadership and stakeholders.
  • Provide continuous coaching to client leadership and stakeholders to ensure they understand their roles to drive change.
  • Participate in Agile Sprints, Retrospectives, and Backlog reviews as needed.
  • Facilitate 'whiteboard' sessions with stakeholders and Subject Matter Experts (SMEs) to define business processes.
Requirements
  • 8+ years of broad, extensive, and increasing responsibility in an Organizational Change Management role; 4+ years of that in lead capacity.
  • 5+ years project management experience developing project schedules/workplans and managing project teams; 3+ years in lead capacity.
  • 4+ years FTE experience developing, facilitating, and implementing an OCM plan for federal, state, or local governments for Information Technology Projects (IT).
  • OCM Certification or designation required, such as Certified Change Management Professional (CCMP), Prosci Change Management Certification, Accelerating Implementation Methodology (AIM), Certified Problem and/or Change Manager Certification (CPCM).
  • Possess a bachelor's degree; may be substituted for qualifying experience on a year-for-year basis.
  • Experience with Executive-Level coaching with the ability to give direct feedback to individuals at all levels.
  • Multi-discipline familiarity in project management, human-centered design/behavioral design, adult learning, and design/communications.
Preferred Qualifications
  • Experience using OCM Modeling such as Prosci and ADKAR methodology.
  • Experience in a lead capacity in training staff in effecting change and providing tools to properly manage change in an organization.
  • Experience leading/delivering OCM Communication Plan services in federal, state, or local government IT implementation projects.
What We Offer
  • Meaningful work in a positive culture.
  • We drive everything we do with a 'humans first' approach.
  • We believe in an optimistic, positive culture that connects good people with good work.
  • We provide continuous growth and development opportunities.
  • We work hard and play hard by providing generous time-off policies.
  • We offer benefits packages which may include Health, Dental, Vision, Wellness, EAP, Gym membership, and Life Insurance along with a 401(k) option.