Ambitious Customer Service Representative

6 days ago


Roseville, California, United States SYUFY GROUP Full time

Villa Sport Athletic Club and Spa, a dynamic and growth-oriented company, is seeking an exceptional Customer Service Representative to join our team in Roseville, CA.

About the Role

We are looking for a highly motivated and customer-focused individual to provide operational oversight during daily club opening and closing hours. As a key member of our team, you will be responsible for ensuring seamless club operations, delivering exceptional customer service, and promoting a positive experience for our members.

Key Responsibilities
  • Provide exceptional customer service, addressing member inquiries and concerns in a timely and professional manner.
  • Ensure accurate completion of various tasks, such as processing membership applications, handling payments, and responding to member communications.
  • Maintain a clean and organized workspace, adhering to company standards and procedures.
  • Collaborate with other team members to achieve shared goals and objectives.
Requirements and Qualifications

To be successful in this role, you will require:

  • A high school diploma or equivalent; previous customer service experience is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to interact with diverse groups and individuals.
  • Strong organizational and time management skills, with the capacity to prioritize tasks and manage multiple responsibilities.
  • A flexible and adaptable approach, with a willingness to learn and grow with the company.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive hourly rate of $16-$19.75, based on relevant experience.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and opportunities for professional development.
  • A dynamic and supportive work environment, with opportunities for growth and advancement.
About Us

Villa Sport Athletic Club and Spa is a leading provider of fitness and wellness services, dedicated to delivering exceptional experiences for our members. Our team is passionate about helping individuals achieve their health and wellness goals, and we are committed to providing a safe, supportive, and inclusive environment for all.



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