Customer Liaison Representative
6 days ago
As a Customer Liaison at California Closets, you will play a vital role in providing exceptional brand experiences for our clients. This position involves assisting customers while efficiently scheduling appointments through various channels.
Key Responsibilities- Schedule appointments for Design Consultants in an organized and timely manner.
- Respond to incoming phone calls and emails to address client inquiries.
- Collaborate with the Centralized Scheduling team to ensure accuracy of consultations.
- Provide first-class service to clients visiting our showroom, including signing guestbooks and offering refreshments.
- Maintain showroom cleanliness and organization according to set standards.
- Assist with administrative tasks, such as online social media support and sales add-ons.
- 1-2 years of experience in administrative and/or customer service roles, preferably in construction or home renovations.
- Associates Degree in business administration or accounting from an accredited college or university (preferred).
- Calendar management and regional scheduling experience (desired).
- A self-starter with excellent time management skills and attention to detail.
- Tech-savviness with the ability to learn business systems quickly.
- Competitive hourly rate: $18-$20 per hour.
- Health insurance - Medical, Dental, and Vision.
- PTO days, floating holidays, paid holidays, and sick days.
- 401K retirement plan with company match.
- Overtime potential and opportunities for career growth.
California Closets is a leader in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place – it should be a source of creativity, comfort, and connection. Our mission is to make space for what matters most to our clients.
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