Customer Service Representative

1 week ago


Roseville, California, United States Chico's Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Chico's. As a key member of our sales operations, you will be responsible for ensuring a seamless customer experience.

About the Role:

  • Process merchandise efficiently and accurately, maintaining a high level of organization in our stockroom.
  • Effectively communicate with customers, providing exceptional service and support.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
  • Participate in visual merchandising efforts to create an engaging shopping experience.
  • Assist with pricing changes, markdowns, and inventory management tasks.

Requirements:

  • High school diploma or equivalent required.
  • Prior stock or cashier experience preferred, but not necessary.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment with minimal supervision.
  • Demonstrate strong organizational skills and ability to multitask.
  • Familiarity with technology and willingness to learn new systems.

Working Conditions:

  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Compensation:

The estimated annual salary for this role is $35,000 - $45,000, depending on location and experience. Benefits include comprehensive health insurance, 401(k) matching, and paid time off.

We Are an Equal Opportunity Employer:

We welcome applications from diverse candidates and are committed to creating an inclusive work environment.



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