Communication Officer Liaison
4 weeks ago
We are seeking a skilled Communication Officer to join our team at the Pima Agency AK Chin Indian Community. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of emergency services procedures.
Key ResponsibilitiesAnswer and Evaluate Calls
- Receive and respond to calls for police, fire, and emergency medical services.
- Evaluate the urgency of calls and prioritize responses accordingly.
Operate Communications Equipment
- Use multi-line telephones, radios, computer terminals, and other equipment to communicate with emergency responders and the public.
Maintain Records and Databases
- Enter, modify, and retrieve information from the Spillman Database and other systems.
Provide Customer Service
- Respond to inquiries from the public and provide information on emergency services, department procedures, and other relevant topics.
Collaborate with Other Agencies
- Contact and assist other agencies, such as Ak-Chin Housing, Ak-Chin Maintenance, and emergency services providers.
Requirements
Knowledge and Skills
- Knowledge of emergency services procedures, laws, and regulations.
- Knowledge of computer applications, including Spillman Database and other systems.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Ability to communicate clearly and concisely, both orally and in writing.
Education and Experience
- High school diploma or equivalent required.
- One year of experience in communications or a related field preferred.
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