Digital Project Manager

7 days ago

Columbus, Ohio, United States Smith Commerce Full time
Digital Project Manager Job Description

We are seeking a highly skilled Digital Project Manager to join our team at Smith Commerce. As a Digital Project Manager, you will be responsible for supporting multiple projects in meeting their deliverables and objectives.

Key Responsibilities:
  • Develop and manage project plans with team leads to execute and effectively manage the plan
  • Load project plans, task details, and assigned resources into Mavenlink/Task Management system to manage accordingly
  • Ensure clear understanding and proper documentation of functional requirements to meet project goals, and asset collection and distribution to allow the team to execute the tasks assigned
  • Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in project plans
  • Monitor all tasks in Mavenlink to ensure work is being completed as scheduled
  • Should the project become off track, the Digital Project Manager is responsible for ensuring the project is being managed and back on track in collaboration with the team leads (timing and budget)
  • Proactively raise key issues when a project runs the risk of going off track with time or budget with the Client Experience (CE) Leads overseeing the impacted account
  • Document changes against scope that might impact the project delivery against agreed-upon statement of work
  • Proactive engagement of the team on a daily basis to support on-going deliverables by participating in the stand-up
  • Ensure standardization and consistency across projects
  • Manage and communicate a clear project scope, and motivate team members
  • On-going communication of project status with client, via status report and weekly client status meeting in order to manage expectations and drive project forward
  • Support the CE lead with accurate, timely, detail-oriented status pertaining to project management including financials, risk management/concerns, and accurate reporting of project(s) health being managed in order to ensure client satisfaction
  • Have a keen understanding of the client's business and the impact of the project against client goals in the context of the client's business
  • Be the primary point of contact for IT clients supporting project, and ensure liaison between Adept team and client team
  • Act as a secondary point of contact for business clients (owner of relationship on client side), by being engaged and communicating on all aspects of the website project
  • Ownership and management of Content Upload (internal and with clients)
  • Ownership of QA process
  • Collaboration with internal team and client to ensure completion of QA as scheduled in the project plan
Requirements:
  • Bachelor's Degree
  • 6 years work experience
  • 5 years project management experience managing multiple projects to completion
  • Excellent interpersonal skills and the ability to work within a cross-functional team environment
  • Excellent communication and presentation skills, both written and verbal
  • Championing the organization's mission and values in an authentic manner; demonstration a poised and confident demeanor that reassures others and commands respect
  • Highly skilled at researching highly complex issues, formulating alternatives, analyzing benefits and risks, and facilitating groups through a critical thinking process to arrive at a solution
  • Working independently and in conjunction with other individuals and departments in situations of high complexity to achieve company goals
  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
  • An obsessive attention to detail
  • At least 4 years experience in web project management
About Smith Commerce

Smith Commerce is a performance commerce agency that designs and develops digital solutions, enabling over 500,000 transactions around the globe each day. With over 20 years of commerce expertise and an industry-leading blend of creative, analytical, and technical skills, we create innovative solutions that enhance customer experience, accelerate digital sales, and optimize operations.

We share our mission and values. Together, we can optimize every stage of the customer journey, transforming potential into performance.

What Makes Smith Commerce Special?
  • We live and breathe our Core Values:
  • Do The Right Thing
  • Bring Our Best
  • Make a Difference
  • Autonomy - Problem solving, leading
  • Connectivity - Trusted, collaborative, dependable
  • Clarity - Empathetic, understanding, concise
  • Pragmatism - Data-driven, realistic, results-oriented
  • Storytelling - Engaging, visual, inspiring

We are a fast-paced and rapidly growing company that works with a variety of clients and brands across multiple industries. We believe in the work we do - we think of our client's business as our business. Our company recognizes and rewards high performers for their contributions. We have a smart and talented team who do not settle for mediocrity. We offer flexible work environments, opportunities for paid attendance to industry conferences, learning and training of your choosing, paid travel and hotel stays for in-office visits, Summer Fridays, and a full social committee that coordinates 5K runs, book clubs, Adept Talks, happy hours, meditation groups, and events like Top Golf and Fall festivals.

We offer a comprehensive benefits package, including medical, dental, vision & pet insurance, 401K, PTO, parental leave, flexible schedules, paid holidays, summer half days, continuing education, volunteer opportunities, team events, and in-office snacks.

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