Assistant Director of Financial Aid

3 weeks ago

Muncie, Indiana, United States IvyTech Full time

Job Summary:

The Assistant Director of Financial Aid provides financial aid counseling to students and families for federal, state, and institutional programs in accordance with all applicable rules and regulations.

This position is responsible for maintaining financial aid compliance for award packaging and shares in the responsibilities of administering federal and state aid, verification, loans, professional judgments, satisfactory academic progress (SAP), Scholarships, Federal Work-Study, Veterans Education Benefits, and other related financial aid functions.

Key Responsibilities:

  • Provide financial aid counseling to students and families for federal, state, and institutional programs.
  • Maintain financial aid compliance for award packaging.
  • Administer federal and state aid, verification, loans, professional judgments, satisfactory academic progress (SAP), Scholarships, Federal Work-Study, Veterans Education Benefits, and other related financial aid functions.
  • Engage in behaviors that create an inclusive environment in which all people are valued and supported.
  • Outreach to current and prospective students via various outlets of email, text, phone calls, and presentations both on campus and in the community.
  • Process applications and other materials related to financial assistance, including Student Aid Reports (SAR), student/parent loan applications, tax transcripts, verification of information, and certification of student eligibility.
  • Package financial aid awards, disburse funds, notify students and agencies of disbursements, and process necessary reports related to federal, state, and institutional aid programs.
  • Run, review, and process appropriate reports as required.
  • Utilize various governmental websites to research and resolve difficult student issues.
  • Maintain accurate records for student aid applicants and help in collecting data for required reporting.
  • Monitor and enforce Satisfactory Academic Progress (SAP). Update system as needed after review of SAP.
  • Assist with efforts with the Financial Aid and Veterans Affairs processing centers.
  • Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
  • Process forms for external agencies, including forms for housing, TANF, Workforce Development, and Vocational Rehabilitation.
  • Assist in workshops such as College Goal Sunday, High School Financial Aid Nights, Orientations, and other activities on and off campus designed for new students.
  • Organize resources and initiate actions within established guidelines to achieve departmental objectives.
  • Provide recommendations/decisions that may affect activities, programs, groups, and/or departmental operations.
  • Attend training events (in person or virtually) to increase and maintain financial aid knowledge.
  • Earn at least one credential through NASFAA.

Requirements:

  • Associate Degree and at least 3-4 years of related work experience, or Bachelor's Degree and at least 1-3 years of related work experience.
  • At least two years of relevant experience demonstrating leadership qualities and a customer-service focus.
  • Ability to work in a self-directed team environment.
  • Excellent written and verbal communication.
  • Knowledge of financial aid regulations and processes.
  • Excellent interpersonal skills and the ability to work with college departments to obtain and maintain accurate information for callers.
  • Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrated ability to work with a diverse student population in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Ivy Tech Community College is an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status.

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