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Senior Associate, Client Service Expert

2 months ago

Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time
{"title": "Client Service Role Overview", "content": "

At BNY Mellon, we're seeking a talented Senior Associate, Client Service to join our Client Services team. This role is located in Pittsburgh, PA– Hybrid.

In this role, you'll make an impact in the following ways:

  • Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
  • Support clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
  • Apply advanced problem-solving skills, judgment, and experience to analyze information.
  • Use developed communication skills to deliver high-quality service to a specialized client base.
  • Provide individuals at assigned clients with information related to BNY Mellon's products and services, representing an array of lines of business and geographies, and leverage an in-depth understanding of broader BNY Mellon services and offerings.

To be successful in this role, we're seeking the following:

  • Bachelor's degree in accounting or the equivalent combination of education and experience is required.
  • Years of total work experience preferred. Experience in client services preferred.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, % score Corporate Equality Index
  • , Disability: IN – % score
  • Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

", "subtitles": ["Key Responsibilities", "Requirements", "Our Culture", "Our Benefits"]}