Technical Support Specialist
5 days ago
We are looking for a skilled Technical Support Specialist - Electronics to join our team at Cox & Company. The successful candidate will have excellent problem-solving skills and be able to work effectively in a fast-paced environment.
The Technical Support Specialist will be responsible for testing and troubleshooting electronic systems, as well as providing technical support to customers.
About the Role
- Test and troubleshoot electronic systems to ensure they meet specifications.
- Provide technical support to customers via phone, email, or in-person.
- Collaborate with cross-functional teams to resolve technical issues.
- Develop and maintain documentation for technical procedures and processes.
- Perform other related duties as assigned.
Requirements and Qualifications
- A minimum of an Associate's degree in Electronics is required; a Bachelor's degree is preferred.
- Electronic Technician certification or equivalent certification/licensure is required.
Compensation and Benefits
- $60,000 - $70,000 per year, depending on experience.
- 401K plan with company match.
- Flexible scheduling.
- Health, dental, and vision insurance.
- ESOP plan.
- Health Savings Account.
- Life insurance.
- Disability benefits.
- Paid vacation and holidays.
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