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Loan Documentation Specialist

2 months ago

Russellville, Arkansas, United States CB&S Bank Full time
Job Title: Underwriter Specialist I

Division: Loan Administration

Department: Loan Processing

Job Title: Underwriter Specialist I

Level: II

Organizational Relationships:

Reports to: Loan Processing Supervisor

Supervises: None

General Function:

Responsible for processing all owner-occupied residential real estate loans, commercial and consumer loans upon approval of a Loan Officer. Orders and assembles all necessary documentation for loan packages to be compliant with all regulations, policies and procedures.

Major Duties and Responsibilities:
  • Demonstrates an aptitude for banking and exhibits proficiency in all areas of loan documentation. Has an inherent duty and responsibility to follow all policies and procedures regarding loan documentation.
  • Assists Lending Officers in processing loans and correspondence. Types loans, title applications, mortgages, UCCs, other supporting documentation and correspondence for all Loan Officers.
  • Orders and reviews real estate appraisals and title insurance for exceptions regarding mortgage loans. Works with Loan Officers to clear exceptions.
  • Prepares and mails Good Faith Estimates and Advance Truth in Lending Disclosures in accordance with all regulations.
  • Monitors status of documentation and prepares weekly status reports for distribution to loan officers.
  • Prepares real estate loan documentation for loan closings, and closes such loan when necessary.
  • Originates and follows up on mortgage loan files in compliance with all state and federal regulations.
  • Coordinates loan closings with Loan Officers, Customers, and Attorneys.
  • Distributes funds accordingly after a loan closing.
  • Maintains government records on loan files and prepares procedural forms on closed loans.
  • Prepares documentation for mortgage releases.
  • Responsible for the accurate filing of all loan documentation and collateral files. Appropriately logs and files all loan documentation when entering and leaving the department.
  • Assists customers with questions or problems with their loan accounts.
  • Must communicate with auditors from state, federal, and independent agencies.
  • Requires the ability to interact effectively with all levels of bank personnel.
  • Obtains specific goals related to production, quality documentation as described by supervisor.
Additional Responsibilities:
  • Closes various types of loans in the absence of the Loan Officer.
  • Resolves customers' questions or problems with their loans and perform clerical duties necessary for the efficient operation of the department.
  • Knowledgeable of all bank products and services.
  • Ability to cross-sell to existing and prospective customers.
  • Performs all other duties assigned by supervisor.
Job Qualifications:
  • High school graduate or equivalent
  • Minimum of one year of clerical and loan operations experience.
  • Minimum of one year experience as a real estate loan secretary, closing agent, or equivalent experience.
  • Proven knowledge of loan policies and procedures.
  • Intimate knowledge of Real Estate Settlement and Procedures Act, Truth in Lending, and Home Mortgage Disclosure Act.
  • Excellent organizational skills and communication skills, both verbal and written. Demonstrated ability to interact with customers and employees, and listen effectively.
  • Demonstrated ability to adapt to and use other PC based software packages.
Standards of Performance:
  • Processes a minimum of twenty (20) loans per week, with three (3) or fewer errors.
  • Performs all areas of responsibilities so they are completed in a timely, accurate, and thorough manner.
  • Acceptable attendance and reporting to work in a timely manner.
  • Maintains positive work-environment with co-workers, vendors, and customers.
  • Conducts customer relations in a manner that will enhance the overall marketing effort of the bank.
  • Must be courteous and respectfully of all customers and employees.
  • All employees are expected to conduct themselves in a professional matter, which is conducive to the effective operation of the Bank.
  • Follows and implements all company policies and procedures.
  • Ability to maintain matters of a highly confidential nature.
  • Honesty must be an essential ingredient in all matters.
  • Attempts to return all phone calls the same day as they are received.
Risks:

Losses resulting from legal and compliance issues. Losses resulting from improper documentation. Fines and/or penalties resulting from state and federal examiners.

Controls:

Reviews completed by credit administration, internal and external auditors, supervisor, and federal examiners. Documentation reviewed by loan administration and loan officers.

Equipment Involved:

Computer, calculator, loan processor, telephone, copier, fax machine, and other business related equipment on bank premises.