Senior Content Specialist

1 week ago


Smithfield, Rhode Island, United States Fidelity Investments Full time
About the Role

We are seeking a highly skilled Senior Content Specialist to join our Client Learning Design (CLD) team. As a key member of our team, you will design, develop, and deliver high-quality digital content and learning solutions for our external clients using the Wealthscape platform.

Key Responsibilities
  • Collaborate with content designers, subject matter experts, trainers, and other business partners to build engaging learning experiences.
  • Design and develop online help, eLearning, and job aids that meet the needs of our clients.
  • Apply Agile and design thinking concepts to drive innovation and improve learning outcomes.
  • Manage multiple projects and tasks simultaneously, prioritizing deadlines and ensuring accuracy and attention to detail.
  • Contribute to discussions on emerging learning theories, analytics, user experience, and other relevant areas.
Requirements
  • 5+ years of experience in content design, learning/instructional design, or technical writing in a corporate setting.
  • Strong written and verbal communication skills.
  • Ability to learn quickly and simplify complex concepts for target users.
  • Effective time management, organization, and prioritization skills.
  • Ability to balance multiple projects and tasks simultaneously.
What We Offer

At Fidelity Investments, we value honesty, integrity, and the safety of our associates and customers. We offer a range of benefits, including flexible work arrangements, opportunities for learning and development, and a hybrid working model that blends the best of both onsite and offsite work experiences.

We are an equal opportunity employer and believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.



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