Fitness Studio Operations Manager
6 days ago
About CPK Studios
CPK Studios is a boutique fitness studio chain operating in the New Jersey area, offering a unique and personalized experience for its members. Our mission is to provide a supportive and motivating environment for individuals to achieve their fitness goals.
Job Summary
We are seeking a highly motivated and experienced General Manager to lead our Club Pilates Livingston studio. The successful candidate will be responsible for overseeing the daily operations of the studio, planning and coordinating events, and driving member retention and customer satisfaction.
Key Responsibilities
- Supervise front-desk associates and ensure seamless day-to-day operations
- Train new front-desk associates on studio operations and procedures
- Execute sales process, including lead generation, follow-up, and close
- Maintain personal sales production and contribute to the studio's overall sales goals
- Emphasize and enforce the studio's objectives as a fitness and wellness provider
- Promote available services to current and prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events to promote the studio and generate leads for the sales team
- Organize grassroots outreach events to foster a community atmosphere within the studio
- Execute membership changes, including cancellations, freezes, and updates
- Enforce studio policies and procedures
- Perform basic equipment maintenance
- Other duties as assigned
Requirements
- 3+ years of experience in managing a fitness studio or similar facility
- Demonstrated leadership skills and ability to motivate and manage a team
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Excellent communication and interpersonal abilities
- Passion for health, fitness, and providing exceptional customer service
- Sales experience
- Certification in fitness, sports management, or related field is a plus
What We Offer
- A competitive base rate, based on experience
- The opportunity to take free classes outside of work hours
- Commission paid on sales
- Opportunity for bonus based on performance
- Opportunities for growth within the studios
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