Catering Operations Specialist

2 weeks ago


Memphis, Tennessee, United States Chick-fil-A Full time
Catering Coordinator Job Description

As a Catering Coordinator at Chick-fil-A, you will play a vital role in ensuring the success of our catering operations. Your primary responsibility will be to effectively execute every catering order with excellence, while also serving as an ambassador for our Chick-fil-A culture with every interaction.

Key Responsibilities:
  • Coordinate with the Kitchen Manager to fulfill catering orders
  • Complete all set-up and preparation for each catering order, including boxes, utensils, sauces, bags, and more
  • Deliver catering orders on time and ensure they are accurately fulfilled
  • Set up and prepare for guests on site
  • Put away catering-related items upon return to the store
  • Cash out catering orders upon delivery
  • Manage inventory of catering supplies and inform the Inventory Manager of ordering needs
  • Create systems or processes to improve our catering service
  • Make necessary decisions to honor our commitment to our guests
Measurable Goals:
  • Catering orders are delivered or ready on-time and accurately fulfilled
  • Catering fulfillment is so organized that "very few balls are dropped"
  • Kitchen stays informed and involved in catering preparation and fulfillment
Requirements:
  • Must be over 21 years of age
  • Must have a valid Driver's License
  • Must have car insurance
  • Must have a responsible driving record
  • Must be able to lift over 40 lbs
Who We're Looking For:

We're seeking someone who is highly organized, has a strong sense of ownership, follows through on tasks to completion, pays attention to details, takes initiative, is a problem solver, likes to interact with people, is personable, and can provide competent, professional, and remarkable guest service.



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