Airport Operations Coordinator

1 day ago


Everett, Washington, United States Alaska Airlines Full time
Job Summary

We are seeking a highly skilled and detail-oriented Communications Agent to join our team at Horizon Air. As a key member of our airport operations team, you will be responsible for ensuring the safe and efficient movement of guests and their belongings from curb to cabin.

Key Responsibilities
  • Coordinate Airport Operations: Plan, organize, and execute safe and on-time airport operations, coordinating with multiple departments as needed.
  • Monitor Flight Operations: Track flights in progress, monitoring for delays, weather, and cancellations, and communicate effectively with stakeholders.
  • Data Entry and Communication: Input arrival and departure information, code delays, and communicate with flight crews and other departments via radio systems.
  • Team Collaboration: Work closely with other departments to ensure seamless airport operations, including coordinating aircraft tows, deicing priorities, and special services.
Requirements
  • Strong Communication Skills: Excellent diplomacy, problem-solving, and teamwork skills, with the ability to juggle multiple tasks in a fast-paced environment.
  • Customer Service: Provide quality internal customer service, with a focus on delivering exceptional experiences for our guests.
  • Physical Demands: Ability to consistently lift 50 pounds, stand for long periods, and perform basic mathematics.
  • Availability: Willingness to work a flexible schedule, including nights, weekends, and holidays, with the ability to obtain airport security clearance.
  • Language Skills: Ability to communicate in English, with a high school diploma or equivalent required.
Benefits
  • Total Rewards Package: Competitive hourly rate, comprehensive well-being programs, generous 401k match, quarterly and annual bonus plans, and more.
  • Professional Development: Opportunities for growth and development, with a focus on delivering exceptional results and exceeding expectations.

We are an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.



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