Operations Management Leadership Role

7 days ago


Weymouth, Massachusetts, United States BJ's Wholesale Club Full time

Company Overview

BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. With over 34,000 team members, we strive to provide exceptional customer service and convenience to our members.

Salary

The estimated salary for this role is $20.00 per hour, reflecting the company's commitment to fair compensation and competitive market rates.

Job Description

As an Operations Manager, you will be responsible for providing leadership and direction within the club. This includes collaborating with other managers to drive team member engagement, developing talent through coaching and training, assessing performance, and providing actionable feedback.

You will also evaluate departmental performance using company reporting programs and provide recommendations to maximize sales, profits, and performance. Additionally, you will continually monitor customer service levels and ensure a positive experience is delivered to all members.

Key Responsibilities

  • Provide leadership and direction within the club
  • Collaborate with other managers to drive team member engagement
  • Develop talent through coaching and training
  • Evaluate departmental performance
  • Provide recommendations to maximize sales, profits, and performance
  • Continually monitor customer service levels

Required Skills and Qualifications

To be successful in this role, you will need strong business acumen, a can-do attitude, and the ability to work cross-functionally with different leaders and team members across various departments. You must also have basic computer knowledge (MS Word, MS Excel, PowerPoint, Email) and a focus on post-grad career in retail management and operations.

Benefits

  • Pays weekly
  • Eligible for free BJ's Inner Circle and Supplemental membership(s)
  • Generous time off programs to support busy lifestyles
  • Benefit plans for changing needs
  • 401(k) plan with company match

Others

BJ's Wholesale Club is committed to equal employment opportunity for all qualified team members and applicants without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, or any other characteristics protected by law.



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