Desktop Support Specialist

2 days ago


Spring City, Pennsylvania, United States Diverse Lynx Full time
Job Summary:

We are seeking a highly skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our enterprise-level clients.

Key Responsibilities:
  • Provide exceptional desktop support to our clients, including troubleshooting and resolving technical issues.
  • Work closely with our data center team to ensure seamless operation of our IT infrastructure.
  • Develop and maintain in-depth knowledge of data center facilities infrastructure systems, including power, cooling, security, and fire-protection.
  • Collaborate with our network team to ensure optimal network performance and troubleshoot issues as needed.
  • Communicate effectively with clients and internal stakeholders to provide timely and accurate updates on technical issues.
Requirements:
  • Minimum 5 years of experience in data center operations and technical support.
  • College degree in Computer Science or related field.
  • Microsoft Certified Systems Engineer (MCSE) or equivalent certification.
  • Strong problem-solving skills and ability to work independently with minimal supervision.
  • Excellent communication and interpersonal skills.
What We Offer:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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