Client Experience Ambassador

4 weeks ago


Fremont, California, United States Extreme Auto Services Full time
Job Posting: Client Concierge

We are seeking a skilled Client Concierge to join our team at Extreme Auto Service. As a Client Concierge, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.

Key Responsibilities:
  • Greet and Assist Clients: Provide a warm and welcoming smile to our clients, ensuring they feel valued and respected.
  • Proactive Support: Anticipate and address client needs before they arise, demonstrating a proactive approach to customer service.
  • Effective Communication: Communicate clearly and professionally with clients and team members, ensuring seamless interactions.
  • Reception Area Maintenance: Maintain a clean and inviting reception area, reflecting the high standards of our service.
Requirements:
  • Client-Facing Experience: Previous experience in a client-facing role is preferred, demonstrating your ability to provide exceptional customer service.
  • Strong Interpersonal Skills: Possess strong interpersonal skills, with a positive attitude and ability to connect with clients.
  • Stress Management: Ability to handle stressful situations with grace and professionalism, ensuring a positive experience for clients.
  • Technical Skills: Proficiency in basic computer skills and office software, enabling efficient task management.
About Us:

At Extreme Auto Service, we pride ourselves on delivering exceptional service and creating memorable experiences for our clients. We are committed to creating an inclusive environment for all employees and celebrate diversity.

We offer a supportive work environment that values your time and well-being, with a focus on work-life balance. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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