Support Desk Associate

2 days ago


Lewistown, Missouri, United States Genesis Systems, Inc. Full time
Key Responsibilities

As a Support Desk Associate with Genesis Systems, Inc., you will be responsible for responding to customer inquiries and resolving technical issues via phone, email, and chat. You will also be responsible for documenting customer interactions and updating case status in our CRM system.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in customer service is a plus.

We offer a salary of $40,000 - $55,000 per year, depending on experience, as well as opportunities for growth and professional development. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply.



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