Support Specialist

20 hours ago


Lewistown, Missouri, United States Genesis Systems, Inc. Full time

As a Support Specialist at Genesis Systems, Inc., you will be responsible for providing excellent customer service and supporting the growth of our business.

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.

Key Job Functions:

  • Offer technical support to clients
  • Assist customers with online order processes
  • Verify order completeness and processability
  • Provide customer support via various channels
  • Document customer interactions
  • Collaborate with staff and clients
  • Work independently to expand company operations

Requirements:

  • Associates degree preferred
  • Bilingual skills a plus
  • Excellent organizational and communication skills
  • Prior customer service experience a plus
  • Able to handle high call volumes
  • Proven ability to multitask
  • Able to handle confidential information
  • Proficient in Microsoft Office and internet research
  • A valid driver's license and reliable transportation
  • Able to pass background and drug tests
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