Epic Infrastructure Architect

4 weeks ago

Eden Prairie, Minnesota, United States UnitedHealth Group Full time
About the Role

We are seeking a highly skilled Epic Infrastructure Architect to join our team at UnitedHealth Group. As a key member of our EHR Services practice, you will play a critical role in driving vital projects that have strategic importance to our clients.

Key Responsibilities
  • Serve as a cross-functional technical resource to organize and execute against core technical objectives.
  • Assist leadership and other department team members in the implementation of technical programs or projects.
  • Lead technically oriented projects and initiatives, such as technical dress rehearsals, implementation or upgrade testing phases.
  • Create and ensure accuracy of deliverables, including presentations, contracts, and spreadsheets.
  • Ensure prompt escalation of challenges/issues that will impact the business and initiative delivery.
  • Serve as a liaison between organizational technical needs and Epic support staff.
  • Maintain regular communication with Epic representatives, including participating in relevant weekly team meetings.
  • Work with Epic representatives, client's business community, and end users to ensure the system meets the organization's technical needs.
  • Develop an understanding of technical needs to set the direction for the organization's workflows.
  • Review the status of projects and issues on an ongoing basis with leadership.
Requirements
  • 6+ years of experience in healthcare technology, supporting EHRs and EHR IT infrastructure.
  • 5+ years of experience with Epic infrastructure OR Epic end-user devices OR Epic database administration experience.
  • Experience leading technical projects, such as software or hardware implementations, technology infrastructure initiatives and architecture, disaster recovery planning, EHR migrations, etc.
  • Ability to work with complex client IT infrastructure, and distill and track work from distinct goals but ambiguous steps.
  • Proven solid communication and organizational skills, and ability to track and communicate statuses to leadership teams.
Preferred Qualifications
  • Epic Systems (active or expired) certification in client server infrastructure, database administration, or other relevant technical area.
  • Experience with team management (informal or formal), cross-team communication and leadership skills, and track record of driving successful execution as a team.
  • Experience with Agile, Lean, Six Sigma or other process improvement methodologies.
  • Proficiency with Excel, Visio, PowerPoint, and SharePoint.
Key Competencies
  • Self-disciplined with time management, organization, and documentation.
  • Highly independent and self-organizing.
  • Ability to prioritize and execute on multiple tasks and meet deadlines while providing quality results.
  • Consultative and collaborative style within cross-functional teams.
  • Ability to build and maintain solid relationships as well as motivate and inspire other team members.
  • Function across team, group, and business boundaries to drive commonality and reusability in solutions to our businesses needs.
  • Effective relationship management skills and ability to handle challenging interpersonal situations.
  • Ability to maintain the highest standards of confidentiality, integrity, and personal accountability when working with sensitive and restricted data, including protected health information (PHI).
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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