Senior Systems Analyst

2 weeks ago

Denver, Colorado, United States Brooksource Full time

Job Summary

We are seeking a highly skilled Sr. Systems Analyst to join our team at Brooksource. As a key member of our team, you will be responsible for maintaining and grooming the product backlog, small project enhancements, and bug fixes. You will perform requirements gathering, documentation, verification, and refinement of new requirements as well as pre-existing requirements.

Key Responsibilities:

  • Write user stories with the 3W (the who, the what, and the why) format as well as document Acceptance Criteria using the Azure DevOps tool
  • Partner with multiple agencies to understand known and needed business processes, system requirements, and integration requirements
  • Create and maintain functional process analysis documentation such as data mapping, process flows, and requirements documents
  • Perform technical process evaluation, analysis, along with recommending fixes
  • Perform incident management for production issues related to ECS1
  • Partner with the QA team to support User Acceptance Testing when needed
  • May provide go-live support and immediate post-production support activities as needed
  • Attend and participate in SCRUM ceremonies with the core Zuora team

Qualifications:

Minimum three years of current, professional experience analyzing and improving applications which should include at least two years of experience performing lead-level work for multi-sized projects.

  • Have experience with Payment, Billing and/or Accounts Receivable systems
  • Have the ability to work on multiple project or system simultaneously
  • Have experience with workflow analysis, integrations/APIs, and overall ERP System design
  • Have experience with writing user stories in the 3W (the who, the what, and the why) format
  • Have experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA
  • Gather, refine, and validate complex business requirements, interdependencies, potential risks, and issues
  • Have experience with writing user stories/requirements
  • Have experience with data mapping activities
  • Have experience managing process analysis and improvement activities which impact multiple teams/departments
  • Have experience identifying, recommending, and delivering recommendations which improve enterprise-wide systems
  • Have excellent team collaboration, delivering results with peers, customers, and vendors
  • Have experience with minor production support resolving incidents.

Equal Employment Opportunity:

Brooksource provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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