Senior Systems Analyst

16 hours ago


Denver, Colorado, United States Brooksource Full time
Job Title: Senior Systems Analyst

We are seeking a highly skilled Senior Systems Analyst to join our team at Brooksource. As a key member of our team, you will be responsible for maintaining and grooming the product backlog, performing requirements gathering, documentation, verification, and refinement of new requirements, as well as pre-existing requirements.

Key Responsibilities:
  • Write user stories with the 3W (the who, the what, and the why) format and document Acceptance Criteria using the Azure DevOps tool.
  • Partner with multiple agencies to understand known and needed business processes, system requirements, and integration requirements.
  • Create and maintain functional process analysis documentation, including data mapping, process flows, and requirements documents.
  • Perform technical process evaluation, analysis, and recommend fixes.
  • Perform incident management for production issues related to ECS1.
  • Partner with the QA team to support User Acceptance Testing when needed.
  • May provide go-live support and immediate post-production support activities as needed.
  • Attend and participate in SCRUM ceremonies with the core Zuora team.
Qualifications:
  • Minimum three years of current, professional experience analyzing and improving applications, including at least two years of experience performing lead-level work for multi-sized projects.
  • Experience with Payment, Billing, and/or Accounts Receivable systems.
  • Ability to work on multiple projects or systems simultaneously.
  • Experience with workflow analysis, integrations/APIs, and overall ERP System design.
  • Experience with writing user stories in the 3W format.
  • Experience with Microsoft Azure DevOps (TFS/VSTS) or other Lifecycle management tools such as JIRA.
  • Gather, refine, and validate complex business requirements, interdependencies, potential risks, and issues.
  • Experience with writing user stories/requirements.
  • Experience with data mapping activities.
  • Experience with creating and maintaining flow diagrams using Lucid Charts and/or Microsoft Visio.
  • Experience managing process analysis and improvement activities impacting multiple teams/departments.
  • Experience identifying, recommending, and delivering recommendations improving enterprise-wide systems.
  • Excellent team collaboration, delivering results with peers, customers, and vendors.
  • Experience with minor production support resolving incidents.

Brooksource provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.



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