Service Coordinator

1 week ago


Sacramento, California, United States DXP Enterprises Full time
About the Role

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at DXP Enterprises. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Schedule and coordinate service appointments with customers and technicians
  • Communicate with customers to confirm schedule and provide updates
  • Ensure all scheduled jobs have PO#/CC# and accurate customer information
  • Invoice completed jobs and maintain accurate records
Requirements
  • Dispatcher/scheduler experience preferred
  • Excellent communication, written, and telephone skills
  • Must have computer experience and CRM experience is preferred
  • Experience in automotive, concrete, forklift, HVAC, refrigeration, rental, or field service repair is a plus
What We Offer

We offer a comprehensive benefits package, including medical, dental, vision, flexible spending, 401(k), paid holidays, life and disability insurance, and additional supplemental products. EOE/M/F/D/V


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