Care Coordinator

4 days ago


Portage, Michigan, United States AdvisaCare Full time
About the Role:
As a Care Coordinator, you will be responsible for managing client and caregiver schedules to ensure every shift is staffed. This includes determining optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.

Key Responsibilities:
- Answer and triage calls from caregivers, clients, and prospects
- Manage client and caregiver schedules to ensure every shift is staffed
- Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
- Maintain compliance with time reporting systems/processes for accurate billing, payroll, and care note submissions
- Assist with all aspects of office administration
- Ability to be on-call for after-business-hour calls and scheduling modifications
- Willing to work in the field as needed- Must have Direct Patient Hands-on-Care experience

What You'll Achieve:
- Ensure each patient gets the unique care they need and we deliver it
- Collaborate with the team to offer creative solutions on recruitment practices and ensure above-standard outcomes throughout the organization
- Continue to build and develop a top-flight care team with effective communication to all levels of care providers, ensuring each employee has the best possible experience at AdvisaCare

About You:
You are a disciplined and detail-oriented individual who thrives working in a fast-paced environment both independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines.

Requirements:
* High School Graduate or GED
* Reliable transportation
* Valid Driver's License
* Work in a team responsibly and independently
* Good communication skills
* Ability to travel within the service area
* CPR Certified
* Ability to pass a drug screen/clear background

Benefits:
* 401K Retirement Plan
* Ability to earn PTO
* Medical Benefits Available
* Excellent Pay / Weekly paychecks
* Employee Appreciation program
* Rewarding Work Environment
* High-tech Clientele
* Advanced Skilled Training offered
* Therapy Division
* 24/7 staffing support

Salary Range:
$40,000 - $60,000 per year

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