Home Care Operations Coordinator

7 days ago


Portage, Michigan, United States Advantage Home Care Full time
About Us

Advantage Home Care is a dynamic and fast-paced company that delivers exceptional home care services to clients. Our team is dedicated to providing high-quality care, and we are seeking a highly motivated individual to join our team as an Intake Coordinator.

Salary

$15-$16 per hour, with opportunities for advancement.

About the Role

We are looking for a detail-oriented and organized individual to assist in the intake process for new clients. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a busy environment.

Key Responsibilities
  • Maintain accurate and up-to-date records of client information, including medical history and service requirements.
  • Coordinate with clients, staff members, and community resources to ensure seamless service delivery.
  • Provide exceptional customer service to clients and field staff, responding to requests in a timely and professional manner.
  • Work closely with the service coordinator to ensure branch staffing needs are met, and employee and client medical records are maintained.
  • Ensure all confidential information is kept secure and protected in accordance with regulatory requirements.
Requirements
  • Experience with Medicaid or other healthcare-related programs.
  • Working knowledge of office equipment and software applications, including Microsoft Office.
  • Excellent time management, organizational, and interpersonal skills.
  • Able to maintain confidentiality and handle sensitive information with discretion.
  • High school graduate or equivalent required; minimum 2 years' experience in an office setting preferred.
Benefits
  • Earned Time Off
  • Medical Benefits, Dental, Life Insurance
  • Weekly paychecks
  • Competitive Pay
  • Fun, Lively, and Family work environment
  • Room for advancement
  • 8 hour shift
  • Day shift
  • Monday to Friday
What We Offer
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


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